July 9th - Customer Service
As a Small business owner, you recognize that the ability to deal with difficult customers, employees, vendors and situations is essential to your success! In this hands-on workshop, you will learn how to deal with the impossible scenarios and learn to successfully communicate on the telephone and in person to effectively prevent future conflicts. This seminar will help you increase customer satisfaction to ensure a boost in sales.
July 14th - Information Session for CRS Taxpayers
Covers the basic taxes, proper record keeping and how to file reports properly to avoid penalties. See Center website for times and location.
July 16th - Bookkeeping Basics for Artists
In this workshop you will learn the key bookkeeping concepts and terminology, the 2 principal financial statements and how they are related, a simple single entry bookkeeping method and basic bookkeeping rules and processes. This workshop addresses specific issues important to artists. Instructor is Ida Carrillo.
July 31st - Steps to Starting a Small Business
An overview of the necessary steps to take in starting a business. You will learn the proper sequence to follow in planning your business, from naming to marketing to choosing a legal entity. See Center website for time and location.
